WHY A SCRUNCHIE?
Scrunchies are a better option than a typical elastic to pull your hair back as it causes less friction, and less of a chance to pull on the hair. That means less damage and less breakage!
Satin scrunchies in particular help maintain your hair's natural moisture as it doesn't dry it out by pulling out natural oils.
HOW ARE PRITTYHAIR SCRUNCHIES MADE?
PrittyHair Scrunchies are 100% handmade by Courtney! Occasionally, she enlists her husband, Josh, to help cut fabric, or trim thread.
HOW BIG ARE PRITTYHAIR SCRUNCHIES?
They're considered "large", "oversized", or "extra large" in comparison to your average scrunchie. The diameter of our scrunchies average 5-6".
HOW MANY TIMES WILL A PRITTYHAIR SCRUNCHIE WRAP AROUND MY HAIR?
Depending on the thickness of your hair, you can expect it to wrap around 2-3 times.
MY SCRUNCHIE LOOKS A BIT DIFFERENT THAN THE PICTURE.
We strive to ensure our photos on the website and social media reflect as accurately as possible the colors of the scrunchie. However, color can vary slightly in different lighting, in addition to screens showing differently across devices.
MY SCRUNCHIE TORE! NOW WHAT?
No worries! Life happens. If you're scrunchie starts to tear, we are more than happy to repair it for you. Just ship it to PrittyHair, and we will ship it back after we repair it for you. Please email us here to let us know and please include a photo of the scrunchie in question.
THE SCRUNCHIE I WANT IS OUT OF STOCK! WHEN WILL IT BE BACK?
Restock times vary!
While many reasons can play into restocking, the largest factor is the availability of fabric. We try to always find the best fabric we can. Sometimes we purchase the remaining stock available to us. Sometimes certain fabrics come back in stock and, unfortunately, sometimes they don’t!
Due to the ongoing demands of the pandemic, sometimes there's a delay in replenishing these fabrics.
HOW DO I WASH / CARE FOR MY SCRUNCHIES?
It may shock you to learn that scrunchies occasionally need to be washed. They can absorb natural oils and product, which can then lead to making your hair dirty. Scrunchies should be hand washed ONLY!
Use warm water and a small amount of regular detergent, hand wash in sink. Rinse throughly and lay flat to dry.
DO YOU MAKE CUSTOM OR WHOLESALE ORDERS?
We currently don't make custom orders, but we are open to wholesale orders for fellow small businesses. Please email us firstname.lastname@example.org to inquire about wholesale opportunities.
ARE THERE RETURNS?
Unfortunately, we are unable to accept returns on scrunchies. However, if you run into any problems, please reach out to us so that we may address any concerns you have. We are always happy to help!
WHERE DO YOU SHIP TO?
We currently only ship to the United States and Canada. The hope is to open up worldwide in the future!
HOW MUCH IS SHIPPING?
We ship through USPS Priority Mail & USPS Priority International. Shipping cost is based upon on your chosen delivery method and final destination. Full price will be displayed at checkout.
Due to the high volume of shipments around this time of year, shipping couriers are unable to guarantee estimated delivery dates.
WHERE CAN I FIND FULL RETURNS & SHIPPING POLICIES?
You can find our full shipping and return policies here.